Parents cannot make payments for dinner money or trips

If a parent is unable to make a payment against a school trip or school dinner payment request, this could be because they have not been given parental responsibility in SIMS.

Check parental responsibility within SIMS;

* Within SIMS open up the student’s record.

* Within Section 5 you will see contacts listed for this student.

* Open up the contact you wish to have parental responsibility by double clicking on their name or selecting their name and clicking Open. Note: more than one contact can be given parental responsibility.

* Within Section 2 of the contact detail, ensure Parental Responsibility is ticked.

* Save your changes.