In order to communicate with a contact via SIMS InTouch, a number of criteria must be met. 


  • The InTouch Communication check box must be selected in the contact's record
  • The person must have a telephone number and/or email address marked as Primary
  • The person must not currently be the subject of a Court Order 


IMPORTANT NOTE: If the Court Order check box in the Relationship Details panel is selected, communication between your school and the selected contact will not be permitted, regardless of the setting of the InTouch Communication check box.